Uber India — i am complaining about the driver named sikander because of whom i missed my flight

I booked a cab from mayur vihar phase 1 for delhi airport on 23rd jan 10:28 am. Name of the cab driver was sikander, contact no [protected]. On the mid way driver asked me to take another cab or another mode of transportation for travelling till airport because the road had heavy traffic and he had his personal work in mayur vihar around 12:30 and said ("take another option because mera aur aapka dono ka kaam nahi ho payega"). I requested him to continue the journey because i was getting late for catching my flight but he kept insisting to take the other option. My sister spoke to him regarding the same but he denied to continue and instead took a route for metro. I ultimately had to come back home because there was no way possible to reach on time for my flight. I missed my flight and had to incur huge loss on my side.