Uber India — I am complaining about wrong fares taken from me on the ride on 16th december 2020

Address:

1015 sector 3, vasundhara , ghaziabad.

I am a routine uber costumer from my mobile number +91 [protected].
I have booked a uber cab maruti suzuki wagonR at 12:46AM on 16th december 2020 from T3 terminal IGI Airport Delhi to House Number 1015 Sector 3 Vasundhara . The original distance was around 50KM and the estimated fare shown on booking was around 700 rupees. But on reaching the drop location the fare to be paid shown around 2200 rupees . After seeing the bill i was shocked for a moment, I enquired about the same from driver but he responded by saying that bills are computed from server and they don't have any say in the same . on this i hesitantly paid 2200 rupees and taken number of driver for future correspondence . On downloading the bill receipt from uber app I found a discrepency there the distance travelled was shown as 144 km whereas I travelled only around 50 km. The main issue was of actual distance travelled and distance shown in bill are extremely different.

kindly resolve this at the earliest from your end or else I have no option but to get my grievance resolved from appropriate forum which is Consumer Court judicature at Ghaziabad .

I am attaching the bill here for reference.
kindly look into this .

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