Uber India — i booked uber and the driver name - lakhvir car - maruti dzire 8802 he said i am not coming.

I am regular user o[censored]ber. It was the worst experience so far with me getting charged for wait time of 15 minutes whereas i was the one waiting outside and the driver name - lakhvir, car - maruti dzire 8802 he said i am not coming. That's really ridiculous. I called him 5 times. He was just ignoring it and after waiting 15 minutes he said i am not coming, book another ride cancel it! I was shocked. There is no way in the app to raise a proper complaint.