Uber India — I have pay extra when my ride didn't show up

Anvika Shetty

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I booked my uber ride, waited for 30 minutes with my granny, when it told me 5 minutes away, my driver couldn't reach my pickup point so he cancelled my trip.And now I am supposed to pay the cancellation fees. What is my mistake, why am I supposed to pay the extra charge. It would be very nice if the company looks into my problem.

Anvika Shetty.

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Uber India customer support has been notified about the posted complaint.