Uber India — i was charged extra for the toll by the driver.

On 24th sept, 2017 at 4:23am i booked a cab from domestic airport, mumbai to ghatkopar west. The trip was through mastercard and the total was rs 324. However, the driver shabbir asked me to pay rs 100 extra as a toll (Parking charge) at the airport. I told him that all the charges are always included in the total amount including the toll but he insisted that before 6 am it is not included in the total amount and the rider has to pay separately. Inspite of many efforts he did not listen to me and since i was not carrying cash he made me withdraw money from atm. Now me being a single rider and a girl, did not want to quarrel with him on a deserted road. So i paid him. But later on after i saw the receipt, the toll amount was already included in my total of 324 and i ended up paying twice for the toll. When i asked for a refund of rs 100 through the uber app, they first refused to fund as according to them they aren't responsible for the cash payments other than the trip. After having a long argument the person said he would refund the amount as an exception and when i ended the chat i got a message that the money cannot be refunded. Kindly look into the matter and refund my amount and make sure no driver does it in future.
-osheen