Uber India — I was charged incorrectly

Address:Chennai, Tamil Nadu, 600053
Website:www.uber.com

I booked an uber cab from chennai saidapet to manimangalam which is around 25kms, once i checked a fare estimate which has an option to checkout and it shows rs250-300, as per uber they ll charge from my paytm account. once i finished my ride i was go through my mail to checkout the receipt i was shocked that i was charged as airport convince charge rs100 as two times. i found they cheated like i has been entered airport, but that was not included my trip, please solve my issue with uber and stop their cheap activities.
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I booked an uber cab from little mount chennai, to Manimangalam police station. I travel often as part of my work. Last time i went by ola and the trip cost was 254 approx. But uber trip, they sent me bill of inr 483, while reviewing the bill i came across this They charged as airport convenience charge twice of Rs100. I don't understand why they charge this money when i not even entered into the airport. Is this a way to cheating ? It must be refund back to me.
Fare details are as below:
Base fare-30
18.45 miles
Rs178.59
75 minutes

Subtotal- Rs283.59
Airport convenience fee -(12.00am-11.59pm)-100
Airport convenience fee -(12.00am-11.59pm)-100
Charged
Paytm-483.59

Driver Name: Rajesh-[protected]
Passenger Me: Prasanth
My mail: [protected]@gmail.com

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