Uber India — I was cheated twice by uber

Address:

New Delhi, Delhi, 110096

On friday october 28- when driver did not turn up and switched off his phone, i was charged extra cancellation fee

Today was worse. As usual i cook a cab from new ashoknagar to kailash on uber pool. I was asked to pay r 67.20 but when i reached by destination driver charged me 180 rs.

Why did uber overcharge me. I consciously opted for pool. I need my money back or you face action