Uber India — i was overcharged on my cash trip - 14/04/18
S
simran anand
from Cuncolim, Goa
Address:
Mumbai City, Maharashtra, 400059
Website:
www.uber.com
I took a trip on 14th april with my 1 year kid and my 60yrs moth-in-law. The trip was cancelled by different drivers 4 times as the location on their app was catching wrong and fluctuating.in told for this i wait for the cab almost 1 hr. After complaing about this to uber customer team the cab came and dropped me to the destination and took the cancellation charge since the trip was cancelled after so long although i had complaint that the wait time was too long. He took extra money as cash from us at the time of getting down. When i complained for the same after 2 days they said it will credited in my account but it has not been done. It is been 3 weeks now i have complaint but no one is responding. This is like a pathetic service and not expected from a site like uber. I want this to be resolved asap and compensated also for the trouble given.
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