Uber India — illegal cancellation charges

Address:New Delhi, Delhi, 110058
Website:Delhi

There are two cases:
1. On 17.7.2017 at about 5.45 when i tried to enter into my booked cab (A hyundai eon) i found out that two obese ladies were already sitting on the back seat. It was impossible for me to sit. I had to leave. I was charged cancellation charges which was totally illogical.
2. Today (18.7.2017) at about 5.45 i booked a cab. The driver on phone asked me where was i going. I told him janakpuri. He said he would be coming. But he somehow managed to avoid the trip and the other cab came. Shockingly i have been charged cancellation charges.
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What the hell with Uber pool, last time from manikonda to gachibowli it's 99, where as it took 292 I didn't got my money back, this time from gachibowli to sr Nagar 179 he took 232 due to last Balance 50, what the hell is this I want all my money back, horrible service.
What the hell with Uber pool, last time from manikonda to gachibowli it's 99, where as it took 292 I didn't got my money back, this time from gachibowli to sr Nagar 179 he took 232 due to last Balance 50, what the hell is this I want all my money back, horrible service.

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