| Address: | Gautam Buddh Nagar, Uttar Pradesh | | Website: | Uber India |
I booked a cab on 7th june, 2017 at 11:10 a. M from noida sec-99 to botanical garden metro station. Then i made a call to the driver he told me that he will be reaching in 5 minutes. After waiting for 27 minutes i again made a call to him he answered and said he will be there in 2 minutes after that i called him 15-20 but he did not respond. All the time his phone was not reachable. Then his phone was switched off. After i tried calling him numerous times only once he picked up the call and clearly denied having received any booking from this area. He didn"t even cancel the trip so neither could i book another cab. I kept on checking for the cancellation for another one hour but he didn't do it. I had booked this cab for my children n because of such behavior they suffered in travelling. The name of the cab driver was - rajesh and his no. -[protected]. Kindly take action against this fellow.
I booked another cab in the evening from botanical garden metro station around 9:22 p. M. I called the driver to ask him about his location he said he was nearby and it will only take him 2 minutes to reach there as he was behind the buses. I again made a call to him after 5 minutes of waiting he again said that he was behind the buses but i checked on the navigation that his cab had not moved a single inch as there was no traffic on the road so i went to the location of the cab which was nearby. The cab driver was standing there and eating i asked him why was he not coming to pickup when he had said that he will be there in 2 minutes so he straight away denied for going anywhere and cancelled the booking. I had to take an auto rickshaw to reach my destination. Name of the driver - jai, phone no-[protected]. This was the worst day of my uber experience. Kindly take strict actions towards these cab drivers as it becomes very inconvenient at late hours of travelling specially for women.
Shakuntala rawat
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