Address: | Bangalore, Karnataka, 560029 | Website: | www.uber.com/en-IN |
I had booked a vehicle on 19th Jan'18 from point A to Point B in Bangalore. The fare showed Rs 138. The driver did not take the flyover stating that it has tolls however when i completed my ride the fare showed to Rs 427. The fare included toll thrice where i did not even avail it.
I raised a concern with the customer care and they kept on insisting that the fare was updated due to changed route where there was no change in the route taken by me. The customer care did even bother to understand the situation and they were trying to close this issue stating the same thing again and again..
i feel customer are being taken for a ride by the UBER which do not have any concern towards in serving the customers and doing ethical business.
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