Uber India — it's about harsh behavior of driver

Address:

No, 160059

Yes I want to inform you regarding your services which is provided by your uber driver name as dharam. I want you guys to take a strict action on his behavior towards me he was not able to reach at pick up location and it was not pool ride it was uber go and I added exact location so it's was his mistake not mine Nd even his number was wrong on his uber account due to which means not able to connect him and even he didn't make any call to inform me that he is in traffic or what and after 5-8 min as he receive a message from his side he told me to come and another location I replied him that no, u should come to pick up location because I had lots of bag in my hand and my not able to walk but as I didn't receive any message from his side I started to keep moving to his given location which was front of cenima theatre and as I reached he was gone away opposite side to pick up location I was keep tracing his location with the help of map he was keep moving opposite to me I hope you can suppose my situation and mean while as I found his car which was in opposite lane so I have to cross the road as start run I meet a accident due to which I was injured after4-5min I receive a message I gave me his number so I called him and his behavior was so harsh rude .. According to me these unprofessional uber driver shouldn't be there we don't need them and after that m not able to connect with uber helpline, which very distrusting
One more thing as I requested him to cancel my ride so that I cAn book another one then he said "no, I'll not cancel your ride, and even i'll not pick you let ur ride keep processing I have no problem " And which is very rude, hell I'm the customer and he is the driver who suppose to serve your services. It's my request to you, please take a strict action :cancel his driving licence with uber and informe me or make him agree his mistake for his misbehave he had to say sorry to me in a pleasing manner.. If no action is taken by then I will post in social media and step out to consumer court... And I want a revert back also of this complain