Uber India — Login issue

srestha sinha

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700033
Website:	www.uber.com

I am unable to log into my UBER account suddenly. Although I have been using the UBER app since long, one fine day they say my phone no. do not match with my email id. The phone no. is registered with some other account they say.

I have exchanged 10-15 emails with them, but to no help. They do not help, do not do any follow ups to get the issue resolved. In a city like Kolkata, where we do so much travelling, it is difficult to face these kind of issues.

This is totally their internal issue but still instead of resolving it, they are harassing me.

Please take proper action against UBER.

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Comments

leenaleena0203

from Noida, Uttar Pradesh

Extra charges : Charges from sector 10 noida to sector 61 noida should be 89.106 as indicated in my mobile screen but driver charged Rs.165. Charges on my screen and on driver screen is different. I need back my balance money otherwise I will complant to higher authority.

Pramit Mohanty

from Ranaghat, West Bengal

Today ie on 25/06/2017 I took an Uber ride from ITER COLLEGE Bhubaneswar to Master Canteen Chowk. Uber had issued me an offer according to which the fare should be around Rs106. But the driver took Rs 146 from me. so I want the money to be refunded.