Uber India — looting in the name pool cab

Sagar Chetry

from Mumbai, Maharashtra

Address:	110016
Website:	riders.uber.com

In the name of pool uber is looting their customers. Today i had took pool cab at 9:28 am from iffco metro station, my driver took me to sushant lok for another rider he spend 15 mins to find her and dropped her first and then me but now they have charged me extra 80 rs for distance and time, so tell me is it fair to charge me for someone else mistake, driver took long route another rider made me travel more but guess what who is suffering me and paying extra bucks as well. I need action against them. I don't care if i have to go to consumer court as well, its not about money its about rise against corruption.

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Comments

sanjaysharma19

from New Delhi, Delhi

Uber Pool is doing this with everyone i book uber pool from sector 52 to sector 32, they pooled me with someone whose drop is in sector 14, so driver dropped him first crossing road near by my office and then dropped me. this took approx 1 hour whereas it takes 25-30 minutes otherdays.

they charged 141 instead of INR 49 and their support says this is due to surge price of heavy demand, how come if i book cab for Rs.49 and then have to pay 3 times of booking amount.

i know surge price is 1.2 or 1.3 how come it can be 3 times, i think i have to put this to consumer court as they not only waste my time but charging me extra too