Uber India — Lost an item in Uber cab

Address:

Uber Noida

I lost my airpods Pro case in uber cab on 22nd August 2022 at 10:52 AM. I was in a uber cab going to My office located at ericsson Noida in sector 62.
I tried to connect woth driver through help section of the Uber app they provided me the drivers number that is switched off since yesterday.
They didn’t provided me the alternate drivers contact, if the driver has completed so many trips on uber how he is not using the correct number to operate Uber app?