| Address: | Gurgaon, Haryana, 122001 |
It's very shameful that how unresponsive the uber support are. We have booked the cab from rbs hospital to mega mall at 6:35 pm. However, after we reached at the destination, we realized that one o[censored]s forget the phone in cab. We called on number about 150 times, however driver didn't pick the call and then he switched off the phone.
We tried to call uber support, however, thankfully there is no number on which we can contact.
- we tried to mail them, however, they just provided the basic information and closed the ticket.
- seriously, uber claims that they are there for security whenever we need them. If suppose i was in the cab instead of the phone the situation would be the same, there is no way to reach out to them.
- if you are providing the service, you should maintain it as well. If they provided the help at that time only, the things will get resolved at that time only.
Please provide the resolution asap. I am mentioning the details:
Lost item: i phone
User name: aryan +3
Time and place: boarded the cab from rbs hospital to mega mall gurugram at 6:35pm.
Date: 21/10/2018. Was this information helpful? | 
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