Uber India — Manipulation in my fare dated 23th July, 2022

Address:

Uber India Technology Private Limited, E-16 Second Floor, Hauz Khas, New Delhi, Delhi 110016

Hi Team,

I had taken an Uber ride dated 23th July, 2022 from Lemon Tree, Aerocity, Gurgaon to India Gate, New Delhi and the estimated fare was Rs 205 as it was early morning (approx 5:30 am) and there was no traffic or road congestion but upon arrival the final fare amounted to Rs 796.

I reached out to Uber almost everywhere but got no response and even if I did it was "we need some more time". It's been a week now and I do expect to get in touch with an uber executive and get my refund as the difference amount is more than Rs 500, which is earned after lots of hard work as I have just started my career. Uber app doesn't even have a customer care number and are not even bother if their customers are actually in trouble.

Please find attached receipts for your reference.

I wish the issue gets resolved as soon as possible. Hoping for fast resolution.

Thanks,
Ayushi Kyal