Uber India — Most irresponsible and pathetic service ever

Address:

Bangalore Urban, Karnataka

Hi team,

I had booked my ubergo on 16th apr'17 at 07:13pm, the booking was from kithaganur colony to nagawara, bengaluru. The name of the driver allotted was madhukar.

The cab stated to arrive in 18 mints, for which i waited (As there were less cab available in that area). After a long wait the cab arrived, but to my utter disappointment there was a man already boarded in the cab. We had a small argument and cab driver asked to "adjust" whereas we were 4 (3 female & 1 male).
Later he asked me to cancel, for which i cancelled and rs 50 was deducted from my wallet (Cancellation charges).

Later got to know, he was his personal person in the cab.

I really wonder is this the service we receive from such a professional transport service?? How can you & your driver be so unprofessional??

Being a reputed transport service provider it was least expected from you. I had many other local option but safety & service was my concern, so i opted uber.

But this disappointment & misbehavior is not at all tolerable.

— regards,
Nasweha quadir
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