Uber India — my driver asked for cash payment on a non-cash trip

Address: Mumbai City, Maharashtra, 400053

Payment of 365.44 was debited from my paytm account however the driver has still asked for cash rs. 366 which has been given to him. Sms rec'd - you paid uber rs.365.44. Now add 222 to paytm wallet & get 22% cashback on your next 2 uber eats order using paytm. Know more http://m.p-y.tm/UEMAY.. wallet trxn id - [protected]... Mails to uber have been futile... He said he had not received any paytm and demanded cash on the middle of the road. With 2 kids i couldnt have got into an argument with him in the night and hence gave it to him assuming i would speak with uber and get it sorted. Uber is upto cheating customers by talking double payment from customers. Drivers are registered with uber hence uber has to take responsibility. Please look into this.
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I am being charged for the service which was not given to me. The driver cancelled the trip for reasons known only to him and the great Uber had the audacity to charge me for cancelling the trip. In that total melee I lost precious half hour to get another conveyance to reach my destination.
Today we had taken a trip with uber.when we were confirming the trip the fare was 69 but when we reached to the location the free in the driver mobile phone was 118.when we see to the option "your trip" afterwards the fare was 118 only. So please contact us and tell the problem please .

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