Uber India — My Driver Threatened My Mother and I

Address:

Pune

When my mother and I got into the Uber Auto, the Driver was speaking rudely about a truck driver who was also on the road. My mother asked him to talk respectfully since the truck driver was a senior citizen. He turned around and started yelling at the both o[censored]s.

The conversation went like this:

Uber Auto Driver (UAD) to my Mother: Ye buddha one way mein aa gaya hain...

Mother: 'Buddha' mat kahiye bhaiya, aapke papa ke umar ke hain.

UAD: Buddha nahin toh kya boluun?

Mother: 'Buzurg' kahiye.

UAD: Aap kidhar se ho?

Mother: Mumbai

UAD: Iss liye aap aisa bole. Madam ye Pune hain, idhar main jo chhahuun bol sakta huun, mereko ko kaun rokega! Aur baap pe nahin jaaneka, baap pe kyuun gaye, kuchh sochna chahiye na bolne se pehle??!

Mother: Bhaiya main aapke baap pe thodi gayee, aap suniye meri baat...

UAD: Voh doosre bike pe jo madam the voh bhi 'buddha' bole, aapne unko kuchh kyun nahin bola??

Mother: Bhaiya main aapke rickshe mein baithi huun na, aap mujh se baat kiye...

UAD: Mere rickshe main baithe hain toh kya mereko khareed liya hain??? Gents log koi hote na toh main kuch kar deta...

At that point we felt very endangered and did not want to engage any more.

I have submitted this complaint multiple times to Uber with no response. Please provide me with an update on the status of my complaint. Thank you.