Uber India — my journey

Respected sir / madam, thursday around afternoon i open ur side & booked my jurny will be started 4.05 - 4.15 pm. From sukpally haltu kol 78 to hotar. And that time ur car be ready for pickup. He started his car around 4.09 pm. & he said where r u go. I told that hotar. He found gprs his mobile. Ok. But after 20 min. He another said hotar is before baruipu or after - i said after. Driver quickly contact to office - our range... And he said baruipur is my last stopes. But i said how can received my request? I carry five gags, one child below two yrs & my wife. So request to driver ok i give extra charge but plz go my location. I paid 700/ rupees. But bill is rs.470.19. Thats it. Plz plz plz care the trips.
Dulal hazra