Uber India — Negligency and delay

Address:	Cuttack, Odisha, 753012
Website:	www.uber.com

I missed an important train from cuttack to hatia tonight due to the negligency shown by one of your drivers. the booking time was 10:00 pm. the pick up time was supposed to be 10:16pm as was displayed in my app. but the driver never showed up at my place. and i had to book another one and was hence late in reaching the station (i. e. 10:46) thereby missing my train which was scheduled to leave at 10:40 pm. i am really upset by the unprofessional service provided by you people for i had to incur heavy financial loses and trouble created at my workplace. kindly, compensate for the loses and take strict measures against repetition of such unprofessional service in future.

Please take requisite actions as early as possible and keep me informed.