Uber India — no concern about cab customers, no support

I took uber taxi from kempegowda international airport to hsr layout in bangalore on the 23.05.18. I had taken my family members uber registration as i did not have at that point in time. The driver seemingly helpful at that time, put all my luggage inside the cab and when we reached our venue, kept my luggage out of the cab.in the process he has deliberately not kept one item. Due to my journey exhaustion at that time, i noticed the missing item only later on. When contacting the driver through my family members uber id, initially the driver told that he would return it back. Now, one month down the line, there is no sign that he would return it to us, moreover he is not taking our calls too. He is disconnecting the call whenever we try to call him. Uber has kept mum and not willing to help us trace this crook driver. All uber has done whenever we have tried to complain, is to send us an email to contact the driver ourself. Which only means that the cheating company is hand in hand with its cheating drivers, in cheating us in every way possible, be it over charge orso many other complaints that i have been reading about uber.