Uber India — No refund of failed transaction

Address:New Delhi, Delhi
Website:www.uber.com

I travelled with uber and tried paying the balance with the credit card on 14th July, 15th July and 16th Sep against a transaction of Rs106.96, Rs 335.36, Rs 218.19 respectively, although the money was debited from my Credit Card account but the transaction was not successfully posted to Uber account. As per the normal procedure I expected the bank to refund the money, when I approached the bank for the same they said that they have successfully received the acknowledgment from M/s.Mobikwik Uber New Delhi IN, and they have asked to contact the merchant for this .Credit Card Number ending 3348. All the time they have replied and asked for screen shots and valid proof. I have send them all the proofs but now they are not at all responding. Kindly please look into it and do the needful so that I can get my refund back. Also sending u the screenshot of those deduction. pls find Uber user ID - [protected]@gmail.com Name- Satyam Karna
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