Uber India — no reply still from company

Address:

Jaipur, Rajasthan, 302017

Dear sir/madam,

I am writing this letter to complain about a taxi driver in your taxi service. I am one of the regular travellers that take a taxi of your taxi service every week. I used mobile app to request a taxi, while i was in hurry. At first, driver came to pick me up after more than twenty minutes later. Secondly, when i boarded the car he didn’t start the ride and was continuously staring at me. I told him to start the ride but he refused to start the ride and started shouting. He cancelled the ride and shouted me to step out from car. I found that the driver was drunk and not in is senses. I am a pregnant women and this kind of behaviour of your driver was terrible. All in all, i want a strict action against driver for causing this situation. I am looking forward to hearing from you.

Please find enclosed herewith screenshots of booked/cancelled rides.

Taxi details:

Car – chevrolet beat

Registration plate –

Name of driver – vikas kumar

Mobile number of driver - [protected]

I you will not take any action i will suite a case against.

I am looking forward to hearing from you.

Lokesh kumar
+91 [protected]