Uber India — non availability of mobile phone after booking and delay to reach destination

Address:

Kolkata, West Bengal, 700103

I booked a car today morning at 9.26 am. As my practice i immediately called the driver to ensure the pick up point. But shocking to my belief i found his mobile no is unavailable. As i was out of time i keep on calling and but no was unavailable. Finally i came out of my house and found the car while walking down the road. When i told him he keeps on lying that his mobile was avaiable. And i reached my office late due to his negligence. How come a uber driver keeps his mobile no unavailable which is the only contact point for the passenger.. I finally got into the car at 9.52. Almost 30 minutes hv been wasted in the process. Car no was wb05 5104. Driver name is ajit...
Regards

S. K. Mukhopadhyay, [protected]