Uber India — non performing of services after booking uber ride

Jayendra Dave

from Ahmedabad, Gujarat

Address:

380060

After booking & confirmation for uber rides the driver kept us waiting for 20 mins, didn't respond to our call & terminated the trip without which my scheduled train from ahmedabad with confirmed reservations was about to be missed putting me & my wife in deep trouble. This happened to 2nd time in this month. Once it happened in pune & 2nd time on 22nd aug early morning 5 am while i booked uber. Request you to deregister such uber drivers who puts customer in stress, harasement and deep last moment trouble.
Jayendra p dave,
Mob no [protected]

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Uber India customer support has been notified about the posted complaint.

Aug 24, 2018

Updated by Jayendra Dave [protected] Mobile No of Driver Who talked to Me 3 times When Booked & Confirmed & Then Canceled the Trip without Intimation.

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Comments

akshitagoyal09

from Gurgaon, Haryana

My driver collected Rs.250 from me as cash for this trip, I have paid it from master card too, if the ride was non-cash then why he collected the cash from me?
Please look into this ASAP and resolve my query, hope to get a positive reply soon.