Uber India — non reversal of amount

Address:

Kollam, Kerala, 691001

On June 8, 2019 I had made two orders ( order numbers B4A1F and 25473) of Rs.674.65 each which got cancelled automatically but my credit card was debited.Even after 7 days when I did not get a reversal of both the amounts I raised a request with UBER.After few days of conversation with UBER customer care I received one amount of Rs.674.65 on 26/06/2019 as UBER credits. When I raised the issue that I did not receive the other Rs.674.65, after so many conversations they gave a message that the amount has been credited to my UBER credits on 30/06/2019. But I did not receive the amount in my UBER credits. When I raised the complaint again, they are closing my complaints without giving any reply.Kindly request you to intervene in this case and get my amount back at the earliest. Attaching herewith the screenshots of the reply given by UBER and my credit card statement.