Uber India — Non-reversal of extra Fare

I had taken an Uber ride on 28th December 2023 from 710 Ustad Amir Khan Sarani to 38/3 Kshettra Mitra Lane where the displayed fare was INR409.66 . However the driver took a longer route and our final fare came to be INR542.
The driver took a different/incorrect lane after moving down the bridge and this resulted in a longer route to reach the destination.

Reference:

Invoice No. FBIDDJID23182230
Invoice No. HR23128F7D000613

I had raised a complaint within 2days where I was assured that extra fare charged due to the driver's action will be credited back to my Uber wallet. No amount has been credited back till date. I tried to raise a complaint on the app many times after that, but it showed an error.

Please look into the matter & help me get back INR132/ to my Uber wallet

Regards
Nishita Dhoot
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