Uber India — not able to book a ride

Website:

www.uber.com/in/en

I am not able to book any ride on uber using any payment mode - cash, card or wallet. The reply given by uber india is as under:
As a security measure, a temporary restriction is placed on your non cash payment method by our system. This means that you will not be able to use a non cash payment method, but can always request trips using cash as a payment method.

Appreciate your understanding in this regard.

Since i am not able to book a ride using cash also, there's no way out and uber is not helping.