Uber India — outstanding fare not able to pay

This is to inform you in regard of the account with the following details:
Contact name-rajat banerjee
Contact no.[protected]
Email [protected]@hotmail.com

I have taken a ride on 12th may due to some card problem the payment could not be processed and now when i m trying to clear the outstanding amount there is no option in that app to pay for it. Please help me to clear the outstanding amount, since i m not able to book any rides, my problem has not resolved from the application please find ride details below:
Date-12/05/19
Time-06:03 pm
Fare-305.51
Driver name-indradeo