Uber India — outstanding payment

I had taken an uber pool ride last week and was charged rs 199.51 for the same. I paid for the same vide my credit card for the same and it has been authorised by the bank as well.

However, it continues to reflect as an outstanding payment due inspite of the payment made, receipt received from uber and confirmation from the bank that the payment is authorised.

I have written innumerable messages to uber through the help which is completely useless.

I have been a regular user but it seems very soon they will ensure i become a non user.

Better get your act together guys and help solve this immediately