Uber India — over charged by auto

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201303

I ordered an auto and the driver called me and asked me where i wanted to go. I said dlf mall. He said he didn’t want to go there and put down his phone.

I waited and another driver picked up the order and picked me up. When we reached dlf mall he said i had to pay rs 70:70!

The fare should not have been more than 50:00, so i asked him why he was overcharging. He said it was because i had to pay penalty for something.

I paid him the full amount.

I would like to know why should i pay the penalty when the first driver refused to take me and didn’t even come to my house? It is not my fault. He should have looked up the pick up point and the destination before accepting the trip.

11th september 2018 sector 36 noida to sector 18 dlf mall

Time 11:15 am onwards