Uber India — Overcharged for my Trip

NEELAM SACHAN

from Delhi, Delhi

Address:	New Delhi, Delhi, 110008
Website:	uber

I was overcharged exorbitantly for my trip because the driver took longer route .
The expected fare was 49 rs but I was charged 193 instead . When the driver took a longer route by himself why should I pay the extra fare .
I have been using your services for long and I was satisfied till now but this experience made it worse.

I have also made a complaint on your app but I haven't got any reply .
I want the amount refunded .

The driver also didn't seem to be honest .

Neelam sachan

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Comments

Lalli Lalitha

from Pune, Maharashtra

I was overcharged exorbitantly for my trip because the driver took longer route .
The expected fare was 378.54 rs but I was charged 522.82 rs instead . When the driver took a longer route by himself why should I pay the extra fare . He don't know the route to the location.
I have been using your services for long and I was satisfied till now but this experience made it worse.

I have also made a complaint on your app but I haven't got any reply .
I want the amount refunded .

Cicily Savia

from Hyderabad, Telangana

Hi,
When I booked an uber today morning, the driver accepted my ride and then when I contacted him asked me to cancel the ride saying he is 20 mins away while it showed 5 mins in my uber app. And I was also charged a cancellation fee of 53 rupees.
PFA,
Details of the driver