Uber India — overcharged in name of past dues

[email protected]

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411014

I was overcharged on my uber ride on the evening (8.14 pm) of saturday, 11 november 2017 from seasons mall, magarpatta to nyati empire, kharadi, pune-14. The vehicle was ford figo aspire, the driver's name was ravindra. I was liable to pay 82 rs., but the driver asked me to pay 299 rs., saying it were previous dues. When i refused to pay, he told that he
Will be penalised to pay the amount to the company and that i should contact the customer care o[censored]ber for refund. So, i paid the driver and contacted the customer care o[censored]ber through the uber app and they said that it was a due of may 2015. This is pretty irrelevant, as since 2015, i have taken many uber rides. They are not even providing any detail or proof
About this due and are not even refunding the money. They were just saying that we understand your frustration. Please assist me in solving this problem.

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Comments

Aman Insan

from New Delhi, Delhi

Bc u r facing navigation problem ur driver daily exceeds d limit of ride tym n u charge me... bc u hvnt provide customer care where v complaint... nw u refund extra charges or give free rides otherwise i hv to switch another options...

varun07it

from Lucknow, Uttar Pradesh

Dear sir,
Your uber cab drivers misbehave with public and rash driving i was standing out side pink square mall at 4:30 a redi go red-mahroon color cab come written uber on it. He was drunk. And misbehave with public. Please u should teach some manners to your cab drivers for this.

Nageswara Kumar Dasika

from Hyderabad, Telangana

Iam a regular user o[censored]ber and am very satisfied with uber. But oflate i find each time i book a cab an amount of Rs 350 is kept on hold with out any reason .Please let me know the why the custemors should be peanelised like this.