| Address: | Kolkata, West Bengal, 700006 | | Website: | Uber |
I am a regular user o[censored]ber taxi. Of late, i had a horrible experience which i think appropriate to share with all relevent customers. I booked a pool car on saturday at around 6.30 pm from salt lake ep block 700091 to goa bagan 700006. The fare shared with me was rs 41 as i got a discount from uber. As i was on pool car, driver taken all convenient roads which he felt on getting some customer call. Sadly he did not get a single call. When i reached my destination, he asked me to pay rs 349.81 as a fare. Where as i got an intimation to pay rs 41. When i started quering on him, he called up tye customer care and that fellow infact refused to talk to me. Later i got a mail from them which confirms that i had 60km ride!!! What a bigggggg thugs they are. Driver was also speechless on this. When i shared my concern to their autherity, they kept on sharing me nagging reply on surge, km. Bla bla.
My queation is when i was in pool car do i have a control on asking drivwr to take road as per my conveenience? Secondly what is thia surge when i had availed pool service. Sadly this was a theft in a sophisticated manner. I have started avoiding this cab service and requeat others to beware of such tricks.. Was this information helpful? | 
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