Uber India — Paid cash instead o[censored]PI because driver is not accepting UPI payment

I have travelled from delhi to airport. I choose to pay in UPI. After get down at the airport driver asked us to pay in cash we are not accepting UPI. so pay in cash and I paid him but in the ride history uher app it is showing it's unpaid. And whenever I book next ride it will be added to next ride fare. This is unfair. How the driver is able to complete trip.