I took an uber ride on[protected] from sec-9 indira nagar to KFC Vrindawan lko. I had selected the mode of payment as cash.On completion of ride, i had paid the charged amount to the driver i.e. Rs 293/- even though I had paid an extra Rs 10/- to him as a tip. When I tried to book a cab on another day then I came to know that I have an outstanding balance of Rs 293/- of my previous trip.
I raised the issue in their online chat option but didn't get the suitable reply. I got the reply that Uber cannot verify the payments made to the driver directly. If they cannot help with cash as a mode of payment done to the driver then they should not have included it as one of the payment options. Do you think the driver would allow me to complete the ride without paying the expenses? This was my first ride with Uber otherwise i have always opted for Ola.
Please look into the matter seriously and provide the suitable resolution. I want the outstanding balance to be squared off. Was this information helpful? | 
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