Uber India — payment made but still shows outstanding.

Address:

AnDnR Soft Solutions Pvt Ltd Sarayu Park, No 15 III Floor, Second Main Road New Colony, Chrompet Chennai 600044 Tamil Nadu TN India, 600044

This is regarding my travel in an uber auto on[protected]. My payment mode was through debit card and the total amount for payment was inr 57.84. On reaching the destination, the driver asked me to make the payment in cash and gave me several reasons on cash not reflecting in his account in his previous online transactions with other passengers.
Understanding his problem, i tried to change my debit card payment mode to cash mode, but it showed error. After several attempts, i insisted the driver to make the payment online as the mode was not changing. The driver suddenly got angry with me and started to quarrel in public.
As i was at railway station and getting delayed, i made the payment in cash with the driver's assurance that he has ended the trip with cash accepted mode.

Later, when i came back from my travel and tried to book food on ubereats, this outstanding payment of inr 57.84 was reflecting as unpaid.
I made several complaints to uber but they did not resolve my issue.
The amount is still in the pending mode. I requested them to waive of that amount as i had already made the payment.

Kindly help me to resolve this issue. I am not asking for any refund. I just don't want to pay for what i have already paid.

Thank you