Uber India — poor driver response and mobile application

Ned parker

from Mumbai, Maharashtra

Address:

560037

I request for a ride on mobile application, the driver reached my location and before i get to him, he cancelled my trip. He should have waited for atleast a minute or given me a call.
Again when i booked the trip for uber pool, the driver received a request o[censored]ber go.
Then when i tried to contact uber customer support, i got to know that their is no uber customer support as such.

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Uber India customer support has been notified about the posted complaint.

Jul 06, 2019

Updated by Ned parker I request Uber to refund the excess amount I have to pay, for improper request sent to driver on mobile application.

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Comments

Chandramohan Pounraj

from Mumbai, Maharashtra

This is about the trip canceling control to driver.
How many times i will book the drivers keep cancelling my trip. To go to 30 minutes distance, i was waiting to get uber cab for 1 hour. Even after i dint get the uber. This is completely ridiculous.
Please enable better service to customers.