Uber India — poor rides service

Address:Sector 47, Chandigarh, Chandigarh, Punjab, 160004

Many o[censored]ber auto drivers are unprofessional and whenever i'm in hurry and want to book uber auto it take too much time in connecting with driver and sometimes drivers first accept the ride and after 2 to 3 minutes the cancel. Uber cabs are easily available but because of little bit high cost for single person i prefer to book uber auto and it's a request to take action on this.
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So Uber driver started the trip without me, on 29th March and 2nd april, I had to use FB to get my 29th refund and for 2nd April, when i had to fight again, their reason is since we refunded on 29th, we can't do it on 2nd, what logic is that?

I[censored]ber driver has made a mistake, why should a customer suffer it? I really do not get the logic. If tomorrow again the driver starts a trip without me, will it be my fault? I think my fault is that i am using Uber.
My trip involved with KA53D6906 - Cab AC was not working

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