Uber India — Refund cancelled trip amount

Ravindar Karri

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Today I booked for sarvana store, Padi from my pickup point Mogappair west bus depot at around 1545 hrs. I was stand in front of bus depot and keep continuously call the driver (7 times) up to 1603 hrs but driver not identified me and he ignore my calls & on second call at 1552 hrs he said cancel trip, but I didn't do it, finally automatically cancelled the trip. After that I agained book for the same place but u r charged extra 50/- due to cancelled the last trip. It was totally driver fault. Vehicle no. was 4728. So Kindly refund my money in my next trip.

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Uber India customer support has been notified about the posted complaint.

Apr 16, 2017

Priank Adhyaru's response Previous outstanding of a ride was 112 rs .I have got my card attached to the app.the card is usually charged, when I am to take a new taxi ride. I'm ready to make payment but the app is not accepting the card.and also another credit card is not accepted

Apr 23, 2017

Updated by Ravindar Karri I am sending calls log record for ur reference.