Uber India — Refund issue dt[protected]

Dear Sir
Their are two issues o[censored]ber
1. Fare difference during booking and during trip completion
517 shown actual fare was 577
Issue has resolved Uber revised the fare to 504.

2. Paid cash by driver 577 for a non cash trip (Digital payment option was in the app). (Image attached)
Paid the revised fare of 504 by Gpay to Uber on app as i was unable to use the app without this payment (Image attached).

Refund recieved from Uber after compaint is only Rs.300 against 577, they are not willing to refund the fare collected by driver from me 577.

They can deduct from the driver and pay me the full refund as they have daily transactions.

Regards,
Ganesh
+3 photos
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2022
Updated by ganeshrk
Dear Sir,
Issue is not resolved uber is blaming the driver. But still the driver will be operating with Uber.

Regards,
Ganesh
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information