Uber India — Refund on cancellation

Address:

500044

Today they charged me extra 53 rupees for the ride that i have taken.in the last trip driver came and said he is not carrying the documents and said he is not going in that route and said he is cancelling the trip. For that i am forced to pay. This already happened to me before when the driver cancelled the trip because it is far away. And they dont even have proper customer service that will help us in this time of trouble