Uber India — Refused to pickup

I do travel travel from uber in morning or evening since long . But highly disappointed with one thing whenever I book my ride driver ask me first ’‘ JANA KHA HAI & after get know my location they cancelled the ride .
Uber not taking this problem on seriously. There’s no command o[censored]ber in Uber driver.
Further they all do issue to on ac in car . Some driver say Ac is not working or ac will doing cooling .
I am enclosing screenshot of recent problem which I faced to do booking.
Please resolve this problem at earliest otherwise will go to consumer court.