Invoice number: omwjylle[protected]
Invoice date: 6 october 2017
Place of supply (Name of state): gujarat
Hsn code: 9964
Following is my complain
Sir, without giving any consideration to my presentation the one and same negative reply is being sent by you. This is unfair and cannot be permissible in fare practice of business. If any language problem is there, feel free to talk with me in hindi or gujarati also to understand the issue. You may also take help of your seniors if you found incompetent to deal, but kindly look into matter and give appropriate and correct consideration of my presentation and reply me for my each of the point. For shake of ready reference i describe the presentation again at the cost of repetition as under. "kindly see my complain properly. When i booked the trip which was as 'pool with only one seat for me' as i was travelling alone. When i booked, i was promised by the company to take rs. 58.08 as fare for my travel. I settled the account with driver to his satisfaction. Now against that, company subsequently, raises bill of rs. 234.84 which is four times the 'fare committed by company itself at the time of i booked the trip' as such, i agreed with the fare of r's 58.08 for my trip which was offered by company itself and i took service with that payment terms. Thus my agreement with company to pay that much amount. Even though i settled with driver to his satisfaction, company now says that rs. 88.42 is still outstanding. Thus as per your account also, i paid rs 146. 42 (234.84- 88.42) that is rs. 91 more than our agreed sum of rs. 58.08. When i booked as uber - pool, at that time ubergo was being offered at rs. 78 for this trip. Now web page pertaining to uberpool states that if you opt for uber-pool, the fare is 40 percent less compared o uber go. It further states that,"you will see the pricing upfront before requesting and that's all you need to pay. Pretty good deal, right? "thus, sir, our deal was for rs. 58.08 as fare for this trip. Moreover, as per deal drafted by your company only, i need to pay only rs, 58.08. And i have already paid to the full satisfaction of your driver i. E. As per your own accounting rs. 146.42 against rs. 58.08. Thus, now how company is still claiming that rs. 88.42 is outstanding upon me? Kindly do needful very urgently or alternatively please inform me whom to contact to avail right consideration and judicious resolution of the unwarranted issue created from your company may be due to mistake on your side. Lalitkumar ashara [protected]."
The reply received by the company is vogue. I tried many a times. But getting same reply without any supporting explanation.
Please take matter with the company as the company is not giving any detail of senior person so that i can contact him.
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