Uber India — Regarding the outstanding payment on uber app for a paid ride

Address:

Uber Dubagga, Uttar Pradesh 226003

I did a ride 26 nov 2022 via auto riksha at 9:24 pm arrived from jankipuram extension Lucknow to Oceans grand kursi road . I paid the driver for cash trip in cash . After I cam home from the function saw that Uber app showed outstanding payment of Rs 131 . I paid the driver Rs 140 9 rs as tip . Even though his driving was bad . Raised the issue thrice no response from uber . Worst experience and on top of it all . I rated driver 3 stars but my app shows 5 stars what ? I logged into the uber through browser it shows 3 stars but the amount is still there.

Tried to contact customer support no response . Raised issue no response what is this ? I will not pay the money and want the outstanding payment to be cleared immediately.