Seems Uber is running some scam by cheating customers.
Recently, on 10th May 2023, hired a rental cab in Kolkata for 3hr / 30 Kms.
Cab no. WB 11 E 1253.
Driver name: Sunil Das
Trip start time: 12.20 pm
On the first drop, driver started asking for money (Rs. 300-400) for parking. I was hesitant since my luggage was still in the car and driver could have just escaped. So informed him that he can let me know the amount (with receipt if possible) and I will pay when I start the second trip.
On this the driver came out of the cab making statements like "you bloody rental people" and dropped my luggage out of the car ! and threathened me for sharing the OTP !
In an unfamialiar place in diff city, obviously I got scared and gave away the OTP.
Tried connecting to Uber but no success. So narrated the incident on their app. and in response Uber blames me for sharing the OTP with the driver !!
This is a disgusting attitude o[censored]ber ... instead of prioritising the safety of passengers and making sure that such driver partners are not running on the streets ... they are blaming the victim (me) so that they don't have to refund me the trip amount they charged in full for "19 mins" !!
I explained them the whole issue on the app and followed up 4 times but Uber has not responded at all !!
I think this is some kind of a scam Uber is running via their rental cab service (similar incident happened to me in Pune as well) wherein their driver partner threatens to get the OTP before trip completion while Uber gets away charging full trip amount by blaming the customer instead !!!
Was wondering if there any Govt. forum where such issues could be taken up ? Was this information helpful? | 
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