Uber India — Rude behavior of driver (Used filthy words) - uber cab

Address:	Chennai, Tamil Nadu, 600116
Website:	www.uber.com

I had booked uber cab today for my father, mother and kid to travel from Gerugambakkam, Porur, Chennai to British Council, Chennai. The driver did not turn up on time even though he was near our location long time. When my father reached after walking 1km, he behaved very rude to my father using filthy words. I was charged cancellation charges. The following were the impacts on my side:
a. My parents 70 year old were made to walk more than a km in hot conditions
b. My son was late for his class by 15 minutes because of this issue
c. When my father contacted the driver, he used filthy words and asked my father not to get inside the car and drove away
d. They had to pay extra charges of Rs. 50/- because of mistake from their side
e. I had to come out of my meetings very frequently to sort out this issue.

Service is UBER cabs. Driver number is +91 [protected] (Ganesh)

Kindly take necessary action on the personnel.

Regards
Arun