I am chandrashekhar from bangalore. I took a ride today evening at 6.18 pm by uberpool covering a distance of about 7.7 km vide your invoice no. Rullaioq[protected] dt. 4th aug, 2017. Mr. Venkatesha. C. Was the driver.
After stopping at the drop location, driver asked me open uber app on my mobile phone. Thinking that he will show me the invoice details, i opened the app. After it got opened he snatched the mobile from me and rated the raid as 5 star without my consent.
When i objected, he was very rude in his reply and said it is our choice to rate the trip experience and that i can lodge a compliant with uber.
To best of my knowledge, the rating of the trip is assessed by the customer and not by the driver himself. This was a very bad experience and the behavior of the driver is not acceptable.
Assure your customers that such unpleasant incident will not repeat and take necessary action on the driver to avert such happening in future.
Chandrashekhar
Bangalore - 560 098.
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